Strengthening civic tech in the NCA Fighting Inequality Advocacy Programme

  • Anywhere
Organization: Norwegian Church Aid
Closing date: 16 Oct 2021

The rapidly accelerating pace of technological innovation and widening accessibility of digital technologies provides both opportunities and risks for civil society actors in the work to secure human rights, transparency, and accountability. New technology is being taken up at various scale in NCA’s global programmes, at country offices and amongst partners. The purpose of this consultancy is to map digital tools used to promote accountability and human rights in Norwegian Church Aid’s (NCA) Fighting Inequality (FI) programme, and to develop recommendations for cross-programmatic learning and development.

Norwegian Church Aid is a diaconal organisation mandated by churches and Christian organisations in Norway to work with people around the world to eradicate poverty and injustice. Norwegian Church Aid provides humanitarian assistance and works for long-term development. In order to address the root causes of poverty, we advocate for just decisions by public authorities, businesses, and religious leaders. Most of our work is undertaken together with local civil society partners – many of whom are faith-based actors.

Currently NCA has 24 country offices and implement work under 7 global programme headings; Peacebuilding, Fighting Inequality, Strengthening Civil Society, Faith Based Climate Action, Gender Based Violence, Climate Resilient WASH and Climate Smart Economic Empowerment. Most of the thematic areas include advocacy as a working method and partners use for example mobile technology for information purposes, social media for mobilisation and specific apps for monitoring and network building.

The Fighting Inequality (FI) programme is an advocacy programme implemented by partners in 9 countries (Tanzania, DRC, Malawi, Angola, Zambia, South Africa, Zimbabwe, Mozambique, and Botswana), supervised by 6 NCA country offices (Tanzania, DRC, Malawi, Angola, Zambia, Southern Africa Regional Office). The Fighting Inequality programme’s methodologies include mobilisation for active citizenship, research and evidence collection for use in advocacy targeting governmental and private sector duty bearers, capacity building of faith actors, faith constituencies and communities, budget monitoring, social accountability monitoring, monitoring of mining companies, network and alliance building.

NCA has implemented this five-year programme from 2020, but it builds on more than a decade’s work on natural resource governance and economic accountability. Through two sub-goals, the programme intends to reach the goal: “fair and equitable finance and redistribution of resources”:

Sub-goal 1: Duty-bearers are influenced to increase finance for and spending to reducing poverty and inequality
Sub-goal 2: Rights holders hold duty bearers accountable for just resource governance

The purpose of the consultancy is to provide a solid foundation for decision making for programme development related to civic tech in NCA’s global Fighting Inequality Programme. The consultancy will map existing tools used and provide concrete recommendations to how NCA’s Fighting Inequality Programme can improve its use of civic tech.

This is an external consultancy with no travelling required. Most of the work will take place during October – December 2021, with 2 online presentations of the findings to be scheduled first half of 2022.
The consultancy will include a mapping of tools already being used by NCA and partners to mobilise civic participation and hold duty bearers to account. The mapping will both be used to show best practises and to inform the development of concrete recommendations to programme development within the field.
A) The consultant will make an overview of civic tech already used in the programme. The overview must include

  • description of the digital tools used in the programme
  • purpose of partners’ usage and how it is being used
  • describe strengths, opportunities, challenges, and risks related to the tools used

B) The consultant is expected to collect and present at least 5 experiences/best practices made by NCA country offices and partners. The consultant should identify resource entities within programme and describe how these may strengthen global programme development. This will allow NCA to strategically strengthen and support learning across the whole organisation.

C) Based on the mapping, the consultant is expected to provide concrete recommendations to how NCA could improve the use of civic tech within the Fighting Inequality programme. Part of this should be recommendations related to risk mitigation. The concrete recommendations will be used as basis for further planning of competency building on civic tech in the FI programme in 2022.

D) After the findings and recommendations are presented to NCA and the report with the elements described above is validated by NCA, the consultant will prepare and hold two online presentations for NCA and partners. This will be scheduled first half of 2022.

Desk research/literature review and collecting/mapping/analysing information from secondary sources.
Survey covering all 36 FI partners, in addition to partners working with other NCA programmes (for example the programmes on Gender Based Violence, Faith Based Climate Action, Strengthening Civil Society, Peacebuilding, Climate Resilient WASH or Climate Smart Economic Empowerment) in 2-3 pre-selected countries where NCA does not implement the FI programme, to facilitate learning across the organisation. In total approximately 40-45 partner organisations.

Interviews with key informants related to identifying and providing information about best practices and risks related to use of civic tech in the fighting inequality programme.
The consultant will review and get acquainted with relevant NCA’s documents. The consultant shall commit to protect the rights and confidentiality of informants and abide by “do no harm” principles. Data and information collected during the assignment will be used for the purpose of the assignment only and handed over to NCA once the assignment is completed.

The consultant is expected to deliver:

  • Inception report

The inception report is due 7 days after the signing of the consultancy and must
o demonstrate understanding of the assignment/TOR
o refer to key documents/literature which will be used
o describe a detailed roadmap on the methodology for the consultancy, including draft survey questions, a list of key informants to be interviewed and draft interview guide
o outline potential risks
o include a work plan with specific dates for phases and deliveries

  • Report

Max 20 pages excluding annexes, written in English. The report must describe methodologies and provide the information described under A), B), C), in addition to include:
o The list of sources reviewed as an annex.
o The list of key informants and their institutional linkages included as an annex.
o Literature list as an annex
A draft report will be submitted to NCA for review and inputs at the latest 14 days before the completion date of the consultancy, for NCA to review.

  • Webinar x2

An online webinar/presentation of findings presented 2 times for different audiences within NCA. The webinars should include presentation of findings and recommendations, Q&A and discussion/group work. At latest 14 days before the webinar, the consultant will provide a detailed plan for how the webinar will be conducted, included presentation with talking points. NCA is responsible to invite NCA offices and partners to the webinar, which will take place during first half of 2022.

The deliverables outlined above shall be completed in 2021, except the online presentations which will take place in 2022.
• University degree in any relevant field (i.e. Human Rights, Political Science, Development Studies, Social Sciences, Media and Communication)
• Experience from the field of social action, civil society strengthening, advocacy or similar
• Experience with digital tools, civic tech, innovation
• Excellent analytical and report writing skills
• Self-starter with an ability to work with minimal supervision
• Excellent oral and written skills in English. Portuguese or French is an advantage

How to apply:

The proposal must include proposed methodologies, process timeline and hours spent on delivering the products. All costs must be in NOK. Application letter, the Organisation and Methodology (Annex 2), Proposal Submission Form (Annex 3) and CV should be submitted to no later than October 16th, 2021 24:00 CET.

Send e-mail to to get the application templates. Please mark subject field: CIVIC TECH