Safeguarding & Ethics Senior Technical Advisor – Ethics and Compliance
Location: Portland, OR, Washington, DC, US Remote, London, Edinburgh, The Hague
Valid unrestricted work authorization in the country in which you will be based (United States, United Kingdom, Netherlands) is required at the time of application for this position.
Position Status: Full-time, Exempt, Regular, 1 year
Salary Level: US: The salary range for this position is $76,000 – $84,000 USD commensurate with experience, based on local market benchmark for locations outside of the US
About Mercy Corps
Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.
The Program / Department / Team
At Mercy Corps, Safeguarding is a holistic term that encompasses our prevention and response around issues involving Sexual Exploitation and Abuse of Program Participants, Sexual Harassment in the Workplace, Human Trafficking, and Child Safeguarding. Mercy Corps’ global safeguarding team is a key part of Mercy Corps’ Ethics and Compliance department and leads our organizational efforts to prevent, detect, and deter safeguarding issues. The team reports to a Senior Director of Safeguarding who reports to the Chief Ethics and Compliance Officer (CECO).
The Ethics & Compliance Department is bolstered by a global network of safeguarding and integrity focal points and champions at the country level to mainstream safeguarding and ethics and raise awareness about the rights and responsibilities of our team members, participants, partners, volunteers and others who are a part of the critical work we do.
The Mercy Corps’ Ethics and Compliance Department seeks to engage an experienced safeguarding/ethics professional to provide technical expertise to support training for the Ethics and Compliance Department. The Sr Technical Advisor will support the development of tools, training, guidance materials, and other learning products to help ensure that safeguarding and ethics are embedded within all aspects of the organization’s work.
GENERAL PROJECT MANAGEMENT
- Lead Safeguarding and Ethics projects from scoping and planning, through execution, identifying schedules, scopes, budget, and implementation plans, including risk mitigation
- Coordinate internal and external resources to ensure that projects adhere to scope, schedule, and budget
- Analyze project status and revise scope, schedule, or budget when necessary
- Establish and maintain relationships with relevant stakeholders, providing regular communication on project status and changes
- Manage contracts with vendors and suppliers, assigning tasks and communicating expected deliverables; Develop and manage a detailed project schedules and work plans
DEVELOPMENT OF TRAININGS AND TOOLS
- Create, adapt and maintain high quality learning products, materials, tools and guidance documents for ethics and safeguarding at Mercy Corps in line with sector best practice and adult learning principles
- Support the development of training curricula, materials and facilitation guides, including “train the trainer” material for internal training of safeguarding and ethics team members
- Design and implement ongoing, targeted training and engagement to build capacity of teams, including plans to ensure appropriate knowledge is sustained despite turnover and transitions
- Coordinate and plan practical learning sessions on safeguarding for Mercy Corps’ program team members to build long term capacity to integrate safeguarding into planning and design
- Develop tailored tools and resources to support the design and delivery of safe and ethical programming
TRAINING AND LEARNING PROJECT MANAGEMENT
- Project manage the development of high quality mandatory online safeguarding onboarding training for all team members, including identification, contracting, and management of external vendors
- Lead planning, logistics, and communications for internal safeguarding and ethics trainings for team members and other Mercy Corps stakeholder groups, including engagement of consultants and vendors as necessary
- Provide management and logistics support during delivery of trainings and follow up communications afterward
- Support with delivery of trainings as requested
SAFEGUARDING & ETHICS CONTENT DEVELOPMENT
- Contributing to technical content of safeguarding toolkit and safeguarding and ethics tools and guidance material
- Reviewing country facing materials and identifying gaps in coordination with Safeguarding Support team
Reports Directly To: Chief Ethics and Compliance Officer
Works Closely With: Mercy Corps Ethics & Compliance Department, Mercy Corps Global Safeguarding Team, Director of Fraud and Corruption Prevention, Ethics Investigators, Regional Safeguarding Advisors, and other headquarters and country program teams
Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
Minimum Qualification & Transferable Skills
- 5+ years’ experience with safeguarding, protection, GBV, ethics or similar area in international NGO context
- Skilled in training, facilitation and project management
- Experienced in developing training packages, tools, guidance and TOT approaches to cascading training and knowledge transfer
- Technical skills and knowledge in PSEAH, safeguarding, protection, and/or fraud and corruption prevention
- Excellent training, coaching and facilitation skills
- Highly organized with excellent time management skills
- Ability to run a number of complex processes and projects at the same time, staying on track
- Excellent relationship builder and networker
- Fluency in English required; fluency in French, Spanish and/or Arabic desirable
The successful candidate for this role will be a technical expert in safeguarding, protection, and/or ethics . They will have direct program experience and expertise in mainstreaming safeguarding and/or protection principles into programs, designing and testing guidance and tools, and supporting country offices to ensure that safeguarding is adequately prioritized.The successful candidate will have knowledge of the INGO environment and a strong background in adult learning, technical guidance and tool development, technical support and training delivery. They must be able to work across Mercy Corps teams and departments to guarantee a coordinated and cohesive approach; possess a sustained lens of cultural humility while staying abreast of best practice as it relates to safeguarding and ethics training in the context of insecure environments; and persistence in moving complex problems forward in a timely yet methodical manner.
The Sr Advisor will lead by example, with both technical expertise and an attitude of cultural humility that always seeks to learn from a place of equity, and in turn, motivates a diverse array of stakeholders. They will embody and facilitate the development of an organizational culture of continuous improvement and learning for safeguarding. The successful candidate will be someone with the relevant experience, but also with a deep desire and commitment to live and breathe our culture and values, of which safeguarding, diversity and inclusion are a significant part. We seek an individual with a visible passion for the work we do and a desire to be part of our story.
Living Conditions / Environmental Conditions
This position can be based in Portland, Washington, DC, US Remote, London, Edinburgh, the Hague. Travel may be required up to 20% of the time and may include countries that are listed as failed or failing states.
In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and participate in the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.
As a safeguarding measure, Mercy Corps screens all potential US-Based employees. This is done following the conclusion of recruitment and prior to assuming full employment.
Our screening process is designed to be transparent and completed in partnership with new Team Members. You will have the opportunity to disclose any prior convictions at the conclusion of the recruitment process before the check is initiated. We ask that you do not disclose any prior convictions in your application materials or during the recruitment process.
Covid-19 Vaccine Policy for US-Based Employees
Mercy Corps has determined that, in an effort to protect the health, safety, and well-being of all Mercy Corps employees working in the United States, all U.S.-based employees must be fully vaccinated for COVID-19, regardless of prior COVID-19 infection status. This policy is necessary to ensure not only the safety of our workforce, but the ongoing functionality of the organization.
This policy will be revised as needed to comply with federal, state, and local requirements, and to respond to changing guidance from public health authorities.
For new employees this requirement goes into effect within 10 business days of employment. Team members that travel are expected to comply with host-country requirements, including vaccinations. Failure to comply may impact your employment. Proof of vaccination or exemption must be provided.