Terms of Reference for Danish Refugee Council (DRC)
Psychosocial Support Consultancy Country Office
DRC Iraq Project Area
Iraq Assessment timeline
Q2 and Q3 2021
- Context The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid and facilitate access to rights. We work in conflict-affected areas, along displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and durable solutions. The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced. All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency. DRC has been operating in the Middle East region for over a decade, running a combination of emergency, livelihood, protection and advocacy programs through Country Offices in Yemen, Syria, Iraq, Jordan, Lebanon and Turkey with a Regional Office in Amman. In Iraq, DRC has been at the forefront of providing assistance to the most vulnerable among conflict and displacement affected individuals, families, and communities. DRC’ response in Iraq has focused on ensuring displacement and conflict affected people are able to access protection, meet basic needs, and have access to safe shelter and WASH. THE CONSULTANCY Protection risks continue to jeopardize the path towards durable solutions for Iraqis affected by the 2014-2017 conflict with Islamic State (IS). External events in 2020—notably the socio-economic impact of the Covid-19 crisis and Government of Iraq (GoI)-initiated camp closures—have further exacerbated a protracted protection crisis. Forced returns and secondary displacement represent life-changing circumstances for many—disrupting coping mechanisms and reducing access to assistance and resources. Incomplete reconciliation efforts and the significant number of women and children affected by camp closures underscore the significant protection concerns which exist. Although detailed assessments of the effects of camp closures on Iraq’s protection landscape are forthcoming, initial findings suggest an exacerbation of existing risks, affecting already extremely vulnerable households. Though protection risks related to Covid-19 appear to have someone lessened with the removal of movement restrictions, continuing vulnerabilities related to socio-economic impacts persist: issues affecting communities have significantly or very significantly increased since the pandemic, as this last stressor added up to a an already complex of stressors associated with protracted displacement, lack of safety, lack of access to basic services, restrictions on freedom of movement and discrimination. Conflict and displacement affected individuals and families are experiencing distress due to a confluence of factors including increased anxiety and unsecurity stemming from evictions and secondary displacement, fears due to loss of income and inability to meet basic needs, worry about stigmatization, and stress about
lack of access to durable solutions. DRC aims to help individuals and families navigate stress responses that will negatively affect their psychological well-being and ability to cope. The overall objective of this consultancy is to provide technical and field support to strengthen DRC’s institutional capacity, strategies, and interventions particularly in providing PSS support. Lead the development and refinement of curricula to support non-focused PSS activities, using best practices and standards, and providing guidance for ensuring regular technical supervision of PSS activities. The consultant should also train the PSS teams on provision of focused non-specialized PSS support to the relevant age groups. Topics may include but are not limited to life skills activities, art-based and game or sport-based PSS activities, parental support, support to adolescent girls, men’s issues, and stress management. Training package should also include refresher training on group facilitation skills (including managing disclosure), active listening and include a review of PSS best practices including safe identification and referral of mental health issues. Further training will include the development and management of age-appropriate unstructured PSS activities, that are tailored to suit the needs of the attendees based on information gathered by the PSS field teams, and will include partner CBOs where relevant.
Context-specific non focused PSS group sessions curricula and activities
Specialized non-focused PSS curricula development for specific target groups including at least four series of structured and non-focused PSS group activities that can include art, game or sport-based activities, parenting sessions, stress management, support to men, and support to adolescent girls.
PSS program team capacity building:
• Develop Training of Trainers (ToT) curricula and deliver ToT to the PSS officers and other relevant staff;
• On the job support for team leader, PSS officers, and other relevant staff to implement group sessions;
• Development of PSS technical supervision guidance and checklist;
• Development of mental health referral check-list/defining red lines for do no harm and identification of serious mental health issues (including suicide risks) for referral purposes.
• Follow-up training/gaps analysis recommendations.
The final products will be reviewed for quality and final payment will be made upon submission of satisfactory deliverables. DRC Iraq has sole ownership of all the final documentation and data.
Training and and mentoring of staff should be carried out in Erbil or field sites, when possible based on access. Field sites include Tal Afar, Tikrit, Baquba, and Falluja.
The consultancy is expected to commence as early as 15th of April 2021 2021, and includes 40 working days.
ROLE OF DRC IRAQ
DRC Iraq will provide support with logistical arrangements, as well as with visa and access letters to the Consultant while in Iraq. Also, DRC Iraq will ensure access to relevant program documents and will be the link between the Consultant and field teams. DRC will also review the consultant’s proposal, trainings/tools and report. The consultant will be provided with accommodation in a DRC Guest House and Work related Local transportation for the full duration of the consultancy and will be required to adhere to DRC rules and procedures for the duration of the consultancy, including safety and code of conduct etc. The consultant will report to the Protection Coordinator/Head of Program for the deliverables, and work closely with the field level protection managers and PSS officers.
For the visa application DRC can support with the procedures but the consultant shall bear the costs. ROLE OF THE CONSULTANT
The consultant will be responsible for all aspects of the deliverables and other responsibilities stipulated in the proposal. The Consultant will also present the findings to DRC’s senior management team. Output documents will be reviewed for quality and final payments will be made upon submission of all agreed deliverables.
Key requirements are:
• Arabic speaking and writing skills a must. English writing skills also a must;
• Extensive work experience designing and implementing PSS programming in complex environments, preferably in the Middle-East.
• Demonstrable experience in developing PSS curricula and delivering trainings on PSS.
• Familiarity with key international standards for humanitarian work (e.g., MHPSS IASC guidelines).
• Master’s degree in a relevant area, psychology background preferred.
• Highly organized and autonomous, able to multi-task and prioritize workload when necessary.
• Sound understanding of humanitarian and protection principles and their application.
• Ability to work in a multicultural context as a flexible and respectful team player.
• Politically and culturally sensitive with qualities of patience, tact and diplomacy.
The consultant shall provide documentation that her/she has a liability insurance that covers any damage or injury the consultant may inflict on any persons or objects during the performance of work. Consultants contracted by DRC shall be covered by travel insurance when travelling.
RESPONSE PROPOSAL SPECIFICATIONS
• Understanding and interpretation of the TOR
• Methodology and design issues to be used in undertaking and achieving the above objectives and deliverables
• Time and activity schedule
A bidder to provide a price offer including all costs related to the provided service, as well as a detailed breakdown of the costs
• Consultant’s daily rate in US dollars
• Travel costs
• Other associated costs
Personnel Capacity Statement:
• Relevant experience related to the assignment (include examples of similar work completed in past and reference contacts for relevant previous work done
• Updated CV of the consultant that clearly spells out his/her qualifications and experience
• A cover letter, including commitment to availability for the duration of the assignment
• Tax registration (if applicable) EVALUATION OF CONSULTANTS
• Administrative Evaluation
A bid shall pass the administrative evaluation stage before being considered for technical and financial evaluation. Bids that are deemed administratively non-compliant may be rejected. Documents listed above shall be submitted with your bid
• Technical/financial Evaluation
Minimum passing technical score is 50. The technical criteria for this consultancy and their weighting in the technical evaluation are: Technical criteria # Technical criteria Points to be awarded Weighting in technical evaluation 1 Technical quality of the research proposal 35%
Demonstrated understanding of the methodology and requested deliverables, all important components of the ToR are sufficiently addressed and considered
Style, language, sophistication, and presentation
10% 2 Expertise 50%
Demonstrable experience in developing PSS curricula and guidance
Experience in developing and delivering PSS training
20% 3 Personal Qualifications 15%
A degree in social work or psychology
15% Total Maximum Score 100%
How to apply:
interested bidder to send email to firstname.lastname@example.org to get the full package.
SUBMISSION OF BIDS
Bidders are solely responsible for ensuring that the full bid is received by DRC in accordance with the RFP requirements, prior to the specified date and time mentioned above. DRC will consider only those portions of the bids received prior to the closing date and time specified.
All responsive Bids shall be written on Bidders own template, stamped and signed.
the following documents shall be contained with the bid:
• Tender & Contract Award Acknowledgment Certificate (Annex B), • Supplier Profile and Registration form (Annex E), • plus any other documents required as indicated in Section A.
Bids not received before the indicated time and date as set forth on page 1, or delivered to any other email address, or physical address will be disqualified.
Bids submitted by mail, email or courier by so is at the Bidders risk and DRC takes no responsibility for the receipt of such Bids.
Bidders are solely responsible for ensuring that the full Bid is received by DRC in accordance with the RFP requirements.
A. Hard Copy:
Hard copy Bids shall be separated into ‘Financial Bid’ and ‘Technical Bid’:
The Financial proposal shall only contain the financial proposal.
The Technical proposal shall contain all other documents required by the tender as mentioned in section A, Administrative Evaluation, but excluding any pricing information
B. Email submission
Bids can be submitted by email to the following dedicated, controlled, & secure email address:
When Bids are emailed the following conditions shall be complied with:
• The RFP number shall be inserted in the Subject Heading of the email
• Separate emails shall be used for the ‘Financial Bid’ and ‘Technical Bid’, and the Subject Heading of the email shall indicate which type the email contains
o The financial proposal shall only contain the financial proposal,
o The technical proposal shall contain all other documents required by the tender, but excluding all pricing information
• Bid documents required, shall be included as an attachment to the email in PDF, JPEG, TIF format, or the same type of files provided as a ZIP file. Documents in MS Word or excel formats, will result in the bid being disqualified.
• Email attachments shall not exceed 4MB; otherwise the bidder shall send his bid in multiple emails.
Failure to comply with the above may disqualify the Bid.
DRC is not responsible for the failure of the Internet, network, server, or any other hardware, or software, used by either the Bidder or DRC in the processing of emails. DRC is not responsible for the non-receipt of Bids submitted by email as part of the e-Tendering process.
Bids can be submitted in one of two ways; hardcopy or electronically. If the Bidder submits a Bid in both Hardcopy and electronically, DRC will choose the version that is the most advantageous to DRC.