Iraq: Researcher, Rooted in Trust

  • Anywhere
Organization: Internews Network
Closing date: 4 Feb 2022


The Rooted in Trust project works to combat COVID-19 rumors and misinformation in Afghanistan, Lebanon, Iraq, Colombia, Mali, DRC, Zimbabwe, Sudan and South Sudan. We work to create impact at the local level and inform approaches to rumor management at the global level. The project is supported by a Global Technical Advisory team made up of media, humanitarian, data science, and information management experts.

In Phase 1 of the project, we collected more than 19 thousand rumors in 14 languages and supported more than 30 local trusted information providers. In this critical phase of the pandemic, we will build on these efforts to listen and respond to the information challenges faced by vulnerable groups in humanitarian contexts, encouraging open dialogue between citizens and scientists and stronger and more collaborative partnerships between information providers (such as local media) and humanitarian and health sources.


The Researcher will manage the implementation of an Information Ecosystem Assessment in Iraq. The Researcher will have a strong focus on how vulnerable and marginalized groups communicate to access information about COVID-19 related issues and how their use of online media intersects with their use of traditional media and other sources. Research activities will include desk research, social media monitoring, Key Informant Interviews, Focus Group Discussions, surveys, capacity assessment interviews and field observations. The Report will help to inform public health and humanitarian response agencies to better communicate key messages to the at-risk population.


Due to the COVID-19 pandemic, Internews’ headquarters and global offices are closed or partially remote. Internews staff are currently working remotely until at least 1 July 2021. This position will be based remotely from Iraq; our ideal candidate is based in Erbil.


We are an organization of dynamic, mission-driven individuals who are passionate about our core values and about supporting positive change in the world. We pride ourselves on our commitment to innovation and flexibility. We believe that diverse teams are strong teams and work to support an ethic of belonging, dignity, and justice for all people. Our current team includes a mix of genders, parents and non-parents, and people of multiple races, nationalities, ages, sexual orientations and socioeconomic backgrounds. We are an EEO employer and encourage candidates of all races, genders, ages, orientations, ethnicities, and national origins to apply, and welcome those with alternative backgrounds and experiences.

DAY-TO-DAY TASKS will include:

  • Work with the Lead Researcher and Project Manager to design research activities;
  • Adapt research tools to the local context;
  • Coordinate with partner organizations to provide training to ensure quality data collection practices;
  • Clean, collate, and analyze data collected by staff and partner organizations;
  • Conduct key informant interviews with community leaders, influencers, public health and humanitarian agency officials, media representatives, and others;
  • Identify information flows, uses, popular platforms, trusted actors, and how information on the virus is produced, distributed, and accessed;
  • Write the content of the report in a clear and consistent manner;
  • Generate graphs or other engaging content to display data;
  • Present the findings in a variety of formats to suit different audiences, including delivering research findings back to the target community through events or resources;
  • Collaborate with key informants to identify further areas of research;
  • Deliver regular reporting to the project team;
  • Perform any other duties as assigned by the supervisors; and
  • In all duties, demonstrated understanding of and commitment to upholding Internews’ Core Values.



  • Strong Monitoring and Evaluation, Research and Learning background, especially using a mix of qualitative and quantitative, observational and participatory data collection and analysis methods, working in complex humanitarian contexts;
  • Master’s degree in social sciences, international development, evaluation, or a related field;
  • At least 5 years’ experience conducting research;
  • Experience researching information preferences and barriers, media dynamics or risk communication;
  • Fluency in spoken and written English;
  • Fluency in written and spoken Kurdish and Arabic;
  • Excellent inter-cultural communication skills/cultural sensitivity and the ability to forge strong cross-cultural relationships and build trust demonstrated through previous experience;
  • Strong co-design facilitation, presentation, writing and communication skills;
  • Familiarity with the latest literature on mis- and disinformation, trust and related research emerging from political, social and communication science;
  • Strong understanding of the humanitarian principles to ensure data collection and provision follows the Core Humanitarian Standards;
  • Relevant experience working with data collection and analysis software, including Kobo Toolbox or similar software.


Note: Candidates who do not have these preferred qualifications, but are interested and willing to learn, are encouraged to apply.

  • Data visualization skills and knowledge of relevant software to produce infographics a plus
  • Knowledge of humanitarian communications, public health communications, and crisis response techniques considered an asset, particularly related to COVID-19
  • Awareness of, and familiarity with, the issues and dynamics of the COVID-19 pandemic in Iraq and/or other health crises in humanitarian contexts a strong asset

Note: This position is posted in a High or Extreme Physical Risk location. Conditions in the field may include, but are not limited to, the following: compound living quarters, limited mobility outside of designated areas, limited in-country medical care or pharmacy, limited access to fresh fruits and vegetables, limited access to high-speed internet, dress code requirements, unaccompanied posting, and required advanced safety and security training. if selected for an interview for this position, ensure you discuss the specifics of living and working in this unique operating environment and consider them at length during the recruitment process.

How to apply:

To apply, please submit CV and optionally a cover letter via our Careers page.