Humanitarian Capacity Strengthening Adviser

Organization: HelpAge International
Closing date: 30 Sep 2022

Location: Global (Remote)

Department: Global Impact

Grade: UK Grade E or equivalent according to location

HelpAge and Strategy 2030 – delivering real impact for older people

HelpAge International works with partners and a diverse global network of more than 150 organizations across 85 countries, supporting millions of older people to live safe, dignified and healthy lives. Through our partnership and collaborations, we work to ensure the inclusion of older people across society and strive to deliver a just and fair world for everyone, whatever their age. Our work is driven by our desire to deliver real impact for older people, to be inclusive, to work in partnership and to learn from our shared experience.

Our 2030 strategy Ageing in a Just World sets out how we will work together to shape the future we all share. By working together, we aim to help inspire a movement for change and through ensuring all our work promotes older people’s wellbeing, dignity and voice, we can transform the lives of older people now and in the future.

Since the launch of our strategy in January 2020, the world has changed in profound ways. We are still experiencing the impacts and consequences. Recognizing and anticipating these important and fundamental shifts, HelpAge International has evolved and transformed itself to be relevant, impactful, and viable. As a result, we reconfigured our organizational design and resources to embrace locally led programming and give primacy to local agents for change through partner led programming. Through this change, we are delivering our work through agile teams and a global operating model, with regional roots. As such, we will focus on impact and maintain the relationships at the national level to help build collaborations and support others to set their own agenda. This allows us to create value and bring impact in collaborating across boundaries and by bringing different perspectives, skills, and talent together.

Role of Capacity Strengthening within Help Age International

With a firm commitment to the Grand Bargain, and as a Charter 4 Change signatory, HAI perceives the role of capacity strengthening as a vital element of meaningful engagement with the localisation agenda. HAI has developed significant expertise, training materials and supported staff, network members and partners with a range of humanitarian capacity strengthening initiatives and has identified the need for a more systematic approach, consolidating good practice, introducing progressive learning pathways, consolidating a curriculum, and ensuring an appropriate range of effective learning methodologies is utilised, that affect behavioural change.

As Humanitarian Capacity Strengthening Adviser you will –

  • Lead on delivering HelpAge’s humanitarian capacity strengthening strategy, across global, regional and country levels and in line with the organisation wide Learning and Development strategy.
  • Work closely with staff in other global partners, country teams and local partners to identify and address learning/ capacity needs utilising a range of effective learning methodologies, e.g. simulations, formal workshops, mentoring, coaching, peer-learning, learning exchange visits, high quality online learning.
  • Develop and deliver a humanitarian learning curriculum at both a basic minimum-level for all staff and partners, and at an enhanced/advanced-level, utilising industry best-practice modalities: i.e. the ‘SHAPE’ capacity assessment and strengthening system, developed through the formerly DfID funding ‘Shifting the Power’ consortium.
  • External representation and leadership in relevant forums, including the Charter 4 Change Capacity Strengthening Working Group.
  • Identify and develop new financial opportunities and programmatic partnerships to increase the impact of humanitarian capacity strengthening and grow this important area of work.
  • Develop a library of capacity strengthening materials and tools that are easily accessible for staff and partners.
  • Train and equip Help Age staff to become effective at capacity strengthening (training of trainers – TOT).

Let’s talk about you

You will be someone with:

  • Extensive experience of designing and delivering organisation-wide humanitarian capacity strengthening initiatives.
  • Proven experience of delivering effective capacity strengthening programmes tailored for local/national partner organisations.
  • Demonstrable experience in contributing to the localisation commitments laid out in the Grand Bargain and Charter 4 Change
  • Minimum of five-years work experience in middle-management or advisory positions with INGOs and/or UN agencies.
  • Humanitarian implementation and/or advisory experience across a range of countries and contexts
  • Familiarity with the ‘Triple Nexus’ approach
  • Formal academic certification in adult learning and development
  • Substantial experience in all aspects of Project Cycle Management
  • Demonstrable skills and/or experience in influencing decision-makers, national and international institutions, policy planning and delivery
  • Proven ability to work collaboratively and dependably with colleagues and in a way that encourages experimentation, learning and agency

At HelpAge International, we believe in the importance of empowering our people to be change makers and leaders at all levels. We expect our people to embrace and live our values, challenging themselves every day to identify issues that are most important to older persons and their communities, and to make an impact that matters.

In addition, as an HelpAge employee you are expected to:

  • Work collaboratively, building mutual trust and respect, with external organisations and partners to achieve our strategic aims and objectives; being accountable for the work you do together
  • Adapt to new directions or opportunities arising within the organization and in your work area; being flexible in your role, constantly using the feedback to learn more and evolve further.
  • Lead behavioral and cultural change through embracing a supportive, collaborative and highly inclusive environment where everybody feels supported, respected and engaged
  • Extend HelpAge’s reach and impact, by creating and identifying new business development opportunities and building relationships with new partners.
  • Identify, support and develop new opportunities for internal or external collaboration or partnerships which will add impact and reach to our work.
  • Lead and promote a culture of including the voices of older people across our support, convening and thought leadership roles, in a way that is transformative, empowering and highly inclusive of those marginalized by gender, economic status, disability and other factors of discrimination.


HelpAge International is committed to safeguarding the communities with which we work, our partners, staff and any others who we come into contact with.

Therefore, you will also be responsible for:

  • Preventing harm and abuse from our people, operations and programmes to anyone that encounters our work;
  • Reporting all safeguarding incidents you see, hear, hear about or suspect, using our internal reporting mechanism;
  • Complying with all safeguarding framework policies and practices
  • Completing mandatory training courses relating to our safeguarding policy framework and complying with HR vetting procedures

How to apply

To apply for a job at HelpAge, please submit the following documents:

  • A cover letter, setting out how you meet the requirements of the job profile.
  • Your current curriculum vitae (3 pages maximum)
  • Three referees, including your most recent employer

To be considered, please read the job description to find out more information and then email your application to before the closing date.

Closing date: Monday September 30, 2022 at 24:00 (GMT+1).

Important Message: Please ensure that you remove personal information including your date of birth, age, gender and marital status from your CV. Please do not include any photographs.



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