Organization: CARE USA
Closing date: 21 Oct 2021

CARE is an international NGO with local staff and community partners in more than 90 countries. We create local solutions to poverty and inequality and we seek dignity for everyone every day and during times of crisis. These solutions have a broad range, from clean water to access to education; from microfinance to ensuring that everyone has nutritious food; from agriculture and climate change to disaster response. CARE puts women and girls at the center of everything we do because they have proven to be the best hope for creating lasting change in the world. Our staff live where they work, which makes us effective at understanding the challenges they face. We’ve been doing this for over 70 years, since World War II. It started with the world’s first CARE Package® of food for the post-war hungry in Europe. Our work today is as important as ever, we believe that poverty and inequality are historic injustices that we can end within a generation, for good. If you share our core beliefs: poverty is an injustice; poverty is solvable; and together, we have the power to end it, join us, and fight with CARE.

This position will be based in any country in Southern Africa where CARE US is registered. The successful candidate will be placed on a national contract and paid in the applicable currency.**

Locations: Malawi, Mozambique, Tanzania, Zambia, Zimbabwe


75 years ago, a small group of Americans sent the world’s first CARE package on a ship across the Atlantic Ocean. They refused to stand on the sidelines while millions of Europeans faced starvation. Much has changed since World War II but CARE’s commitment to helping people has not.

With an annual budget of $650 million and a global team of 7,000, CARE works in every corner of the world to save lives, defeat poverty and make the world a more just place.

The Opportunity

We know that CARE’s success depends on more than proven programs and creative ideas. It also requires great people. That’s why we’ve been developing CARE staff for 30 years. But to grow and thrive, our people need to be part of a strong team and to feel valued. That’s where you come in as a talented, strategic, and open-minded HR Business Partner.

Your Charge

Whether you call yourself an HR professional or a Business Partner, we need you to promote a fun and inclusive workplace. To ensure that employees learn and improve. Provide guidance on thorny personnel issues. Create competitive compensation packages.

  • Develop strategy. You will translate our people goals into a concrete strategy for the teams you work with. Working with managers, you will forecast the number and type of staff CARE needs in Southern Africa.
  • Build a culture based on our values. You will champion our organizational culture your client teams, striving to create a positive and productive workplace. One that values hard work, feedback and continuous improvement, inclusion and commitment.
  • Promote learning. Identify training needs and opportunities for staff to hone their knowledge and skills – including in-service training, external conferences, workshops, and courses; and assignments to help staff stretch their skills and flex their creative muscles.
  • Coach managers. Help managers learn how to best guide and motivate employees in your assigned teams. You will guide managers on how to address performance issues in ways that preserve employee dignity and promote productivity.
  • Make sure we play by the rules. You will serve as the chief human resources compliance officer for your assigned teams. You will oversee internal and external audits and ensure reporting to relevant audiences. You will also incorporate human resources policies into the rhythms and work of the Southern Africa region staff.
  • Champion Change. You will partner with the leadership to set sensible goals related to Performance management within and across the regions. You will appropriately and professionally manage employee relations issues.
  • Process improvement. You will work to enhance current HR Operations within the region.
  • Advance DEI and PSHEA efforts – champion equity and inclusion (E&I) and PSHEA (Prevention of Sexual Harassment, Exploitation and Abuse) efforts across the organization.

Your background

  • Human resources acumen. You have at least 8 years of human resources experience, including experience in a multinational corporation/global organization with offices in multiple countries in Southern Africa and the US. Your experience is in a variety of areas, such as employee relations, compensation and benefits, engagement, career development and performance management. You have a basic understanding of US employment law and a deep understanding of the employment laws in the countries in which you support.
  • Problem-solving skills. A natural detective, you can easily identify human resources needs and the resources to meet them. You are also adept at guiding managers towards solutions on human resources issues.
  • Leadership skills. You have a track record of leading human resources initiatives and of managing change in a growing environment. Your knowledge and gravitas make you a trusted partner to senior managers.
  • Global organization experience. You have experience in an international company or NGO.
  • Customer service skills. Like the acronym “HR,” our team is both human and resourceful. Your can-do spirit shifts the HR paradigm from “you can’t do that” to “yes we can.”
  • Relationship Builder. you are comfortable building and nurturing relationships with people at all levels of the organization. You are a trusted thought partner to our senior leaders and a go-to person for our employees. You lean in with empathy when the situation calls for it and provide perspective and honest feedback when there is a need to course correct.
  • Lives our values. You can thrive in our culture – you can demonstrate inclusion, integrity, innovation, quick footedness, collaboration, and accountability.
  • Team player. You play well with others enjoy seeing the impact of our work as a team.
  • Multitasks. You’re able to juggle multiple tasks at once while ‘staying calm and carrying on.’ You think strategically, handle ambiguity and work well in a multicultural environment.

How to apply:

There are individuals who may use CARE’s name and trademark in emails and on websites in an attempt to solicit fees from interested job-seekers. Some examples of these fees are placement fees or immigration processing fees. CARE does not use recruiting or placement agencies that charge candidates an up-front fee of any kind. Occasionally, CARE does employ recruiting or placement agencies to help us identify candidates for specific employment within CARE. If you’re contacted by a legitimate recruiting or placement agency, there should be no charge to you. If you suspect that you have been a victim of fraud from someone purporting to be CARE, please contact us at

We provide equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, gender, gender identity, ancestry, sexual orientation, national origin, age, handicap, disability, marital status, or status as a veteran. If you’d like more information about your EEO rights as an applicant under the law, please click here.