Endline Review: SANA Phase II (ASR 687)

  • Development
  • Anywhere
Organization: HelpAge International
Closing date: 3 Mar 2021

1. Background of the project**

The goal of this project (ASR 687) is to improve the wellbeing of older people, their families and their communities in Asia through resilient and self-sustaining Older People Associations/Community Based Organisations (OPA/CBOs) and improved social protection. This will be achieved through the following two outcomes;

Outcome 1: Older people and other members of OPA/CBOs have improved health, increased opportunities for income generation and more effective care in the community. This will be accomplished through activities under Objectives 1, 2, and 3;

· Objective 1: Production of action research and thematic studies of OPA/CBOs in the region in order to promote better understanding of what makes strong, sustainable, affordable and replicable community based organisations.

· Objective 2: OPA/CBO models in Bangladesh, Cambodia, Indonesia and Vietnam strengthened, using the learning from above research and evidence, leading to greater country buy in and local ownership.

· Objective 3: Best practice and lessons learned from four country OPA/CBO models are shared within country, more widely across the region, and with the global HelpAge network.

Outcome 2: The dignity of older people is enhanced through the increased coverage and adequacy of social pensions. This will be accomplished through activities under Objectives 4;

· Objective 4. Social pension implementation in the region improved through technical assistance, targeted advocacy, enhanced social accountability mechanisms and increased local capacity.

The work under this project focuses on the two components on OPA development/improvement and on strengthening or advocating for social pensions. The two components are related and complement each other for the achievement of the goal of the project which is on the improved wellbeing of older people, their families and their communities and improved social protection.

The project’s assumption is that the well-being of older people can be generated or improved through resilient and self-sustaining OPA/CBOs because it will lead to improved health, increased opportunities for income generation for its members and more effective care in the community for older people as well as through the increased coverage and adequacy of social pensions.

Stronger OPA/CBOs can help generating evidence to support national policy advocacy, and support to engagement in advocacy initiatives such as on social pension policy and other related supportive policies for older people. The project is being implemented in five countries: Cambodia, Vietnam, Indonesia, Philippines, and Bangladesh.

2. Endline Review, Reflection and Learning

The Endline review will be conducted by an external consultant team/institution and the participation of local partners and older people’s associations on the review of project success and sustainability.

The review will be on the project implementation in 5 countries including Bangladesh, Cambodia, Indonesia, Vietnam, and Philippines where the activities on both outcomes for project are being implemented as shown in the table below.

OPA/CBO model Improvement and replication (Outcome 1)

Social pension component

(Outcome 2)

Bangladesh, Cambodia, Indonesia, Vietnam

Bangladesh, Cambodia, Philippines

The purpose of the endline review will be to focus on building a picture of the overall success and progress made reflecting on the individual journey for each country and the region as a whole.

Due to the complexity of the programme, the aims focus on understanding how the theory of change has been realized in each context, identifying key learning that can be simplified and translated into learning to support a longer-term sustainable approach both regionally and globally

Key areas of investigation should include;

Mapping Pathways to change:

· How well does the project theory of change work to deliver the results in each context?

· What have been the key causal pathways to change?

· What have been the key decisions or actions that have supported or hindered successful implementation or advocacy

· What influence or contribution to positive change did HelpAge and Partners have?

· How could the model be improved?

· What are the key factors that contribute to success or challenges to consider?

· What have we learnt about our strategy and approach to take forwards across the organisation?

Measuring Impact:

· What has been the positive (or negative) change produced by the intervention, both directly and indirectly?

· What changes have occurred as a direct result of the project at different levels, and for different stakeholders?

· What are the unintended consequences of the project (positive and negative)?


· What can be learnt about effective partnership (focused on HelpAge and project partners) within the SANA project to support the development of effective and sustainable OPA’s

· How can HelpAge effectively support partners to deliver supportive programmes and advocate effectively for the rights of older people


· How well is the project investing in enough linkages to ensure that benefits have a lasting impact?

· What are the options once the project ends and what preparations are being made to promote sustainability?

· What successes or practices can be replicated in other contexts?

The following cross cutting themes should also be considered, in all areas outlined above; with a view to evidencing how well the programme has supported and encouraged the following;

a. Participation and involvement of Older People in their own development including engagement with government and other relevant agencies

b. Development of strong local leadership

c. Build dignity, confidence and trust for members

d. Encourage problem solving and opportunity to support others or give back to the community

e. Gender equity and inclusion of people with disabilities

It is important that report focusses on developing a simple and clear picture of the project journey and successes, drawing clear conclusions and actionable recommendations for further improving OPAs and social pensions in the target countries beyond the project life; and for design and implementation of future work and partnerships.

2. Deliverables

HelpAge International will require a full research report in English language with maximum of 20,000 words written in clear non-technical language, encompassing:

a. Up to 3 pages of Executive Summary

b. Up to 30 pages describing the methodology, results, analysis, discussion and a clear and practical recommendations for improvement

The structure of the report will be agreed during the discussion about the detailed methodology and inception period.

3. Approach and Methodology of the Review

The end-line review process will be managed by the Regional Project Manager and supported by an reference group comprising staff members from HelpAge Asia Pacific Regional office (APRO), and project partners. Logistical support will be provided to the consultant by APRO Admin Officer.

Desk review: before starting the above processes, the consultant (s) will undergo a familiarization process through the review of programme proposal narrative, midterm review, budgets, expenditure reports, the results framework, progress reports, and etc. as well as relevant government policy documents in each of the countries.

Remote Management and COVID- 19

Due to the current restrictions and limitations of the COVID- 19 pandemic, it is envisioned that a large proportion of the fieldwork and evaluation will need to be conducted remotely.

Expressions of interest should outline clearly how this could be managed in the most efficient and effective way possible, allowing both a rigorous assessment of the results and a participatory and inclusive process. While all countries would need to be part of the endline; we recognize that in the current times, it may not be possible to assess all in the same way and would welcome suggestions that outline how to capture change in the most efficient and representative way.

Data collection methods could include secondary data review, focus group discussions with representatives of the target groups and key stakeholders, face to face, if possible, and zoom / online meetings.

The report will be shared with the donor, implementation and local partners, and network members. HelpAge will develop a management response to the final version of the endline report, commenting on the process, the utility of the report and a position on the recommendations.

4. Expertise required:**

· B.A. or above in a field highly relevant to this assignment with a minimum of 5 years-experience.

· Experience of regionally managed projects focusing on the contribution that civil society can make, through multi-stakeholder dialogue, to mobilise communities and represent views

· proven experience in research methods and in the evaluation of technical assistance projects relevant to the themes covered by this project.

· strong communication skills, proficient in working across all levels of institutions with experience of conducting interviews sensitively in a range of contexts.

· excellent report writing skills in English

· understanding of issues relating to ageing especially on older people organization and social pension in Asia

How to apply:

5. Timeframe

The review should commence on the 15th of March and concluded by mid Jun 2021. It is anticipated that the Endline process will take 25 working days, including preparation, briefings/debriefings, skype and external meetings, presentation/revision of findings to HelpAge and other stakeholders and preparing draft and final reports, with a deadline for the final report being agreed before contract signing.

Expressions of Interest:

Expressions of interest should include:

· a cover letter: A short (one page) cover letter addressing the selection criteria above.

· the applicant’s CV (maximum 3 pages) outlining his/her experience

· an example of a relevant piece of work undertaken by the applicant

· technical proposal (maximum five pages) illustrating the applicant’s understanding of the TOR and task to be accomplished, plus a draft evaluation framework and plan including any logistic support required.

· financial proposal: The financial proposal should provide cost estimates for services rendered including daily consultancy fees.

· A commitment towards the following; working to our values, equal opportunities, respect and dignity, health and safety and data protection.

Selection of the consultant will be by a HelpAge project committee and based on the experience of the consultant, the quality and relevance of the expression of interest, and the proposed budget. Selection will be based on value for money, within resources available. Final negotiated fees will be specified in the consultancy contract.

The deadline for submission is midnight 3 March 2021. Please contact Ms Chitlekar Parintarakul, Regional HR and Admin Manager at hr@helpageasia.org for further information or to submit your EOI.

Our Values

At HelpAge International we work hard to achieve our goals together as a team with a clear shared purpose. Our values inform how we work together:

Inclusive – We respect people, value diversity and are committed to equality.

Impact – We value and recognise the contribution of our staff and network

members, as we put older people at the centre of everything we do.

Partners – We work alongside network members and others to increase reach, influence and impact. We are committed to a culture of collaboration and building positive relationships.

Learning – We are passionate about learning, accountable and work together to find creative solutions.

Everyone who works at HelpAge share our values and are committed to behaviours that demonstrate and support them.

Equal Opportunities

HelpAge International is committed to creating an inclusive working environment, promoting and providing equal opportunities and respecting diversity in employment. We welcome applications from all suitably qualified individuals regardless of their age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We encourage and facilitate a flexible working environment.


Everyone has a role in creating and sustaining a safe and respectful working environment, where no one comes to any harm or is maltreated. At HelpAge we take our responsibilities very seriously and will take action against wrongdoing. We will do everything we can to ensure that we do not engage people that pose a safeguarding risk and will undertake criminal record checks as required.


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