Digital Officer – REMOTE

Organization: Armed Conflict Location & Event Data Project

About the organization:

The Armed Conflict Location & Event Data (ACLED) is a disaggregated data collection, analysis, and crisis mapping organization. The ACLED team conducts analysis to describe, explore, and test conflict scenarios, and makes both data and analysis open for free use by the public. ACLED material is regularly used to inform journalism, academic research, and public discourse on conflict, and to support the work of practitioners and policymakers. ACLED is the highest quality and most widely used real-time data and analysis source on political violence and protest around the world.

The role:

ACLED is recruiting a full-time Digital Officer to support the management, optimization, and expansion of the organization’s web infrastructure. It is a fully remote position and can be done from any location with reliable internet service. It is open to nationals of any country, excluding those explicitly listed on the Applicants FAQ. The Digital Officer will be reporting to the Web Manager, and has no direct reports. The start date for this position is immediately.

For more information, please review the Applicant FAQs. Please submit your salary range for consideration.

Specific roles and responsibilities:

The Digital Officer will be responsible for the following tasks:

• Support production of web content for the main ACLED website:
  • Create new content (e.g. post reports, upload multimedia content, design pages and menus, etc.)
  • Clean and optimize existing web content (e.g. update tags, correct formatting issues, oversee search engine optimization, etc.)
• Work with our Web Manager to conceive and implement general upgrades and improvements to the website
• Support the management of satellite websites and/or microsites for ACLED special projects (including developing new properties as necessary)
• Liaise with the broader Communications team, as well as other departments, particularly the Analysis and Data Science teams, to collaborate on the creation of additional web content (e.g. custom interactive tools, embedded features, new landing pages, etc.)
• Support the creation of written and visual user guides for ACLED web content
• Support the monitoring and evaluation of web content analytics
• Perform other ad hoc web development and digital communications tasks as required

Skills and competencies:

ACLED is seeking applicants who have the following skills and experience:

• Experience developing and managing web content through WordPress (essential) and Squarespace (strongly preferred)
• Experience working with HTML and CSS (essential)
• Fluency in English (essential); fluency in other languages — especially French, Arabic, or Spanish — is a plus
• Experience developing and implementing SEO strategies (essential)
• Experience using Google Analytics (GA4) to monitor web performance
• Good understanding of UX design principles, including testing and optimization
• Excellent written and verbal communication skills
• Good judgment and extremely high attention to detail
• Ability to work remotely and meet deadlines with limited supervision
• Strong problem-solving skills
• 1-3 years of experience in IT, web content management, digital communications, or a related field (experience at a non-profit is a plus)
• Experience using Salesforce or similar CRMs (preferred)
• Familiarity with Tableau and GIS software (preferred)
• Graphic design and video production/editing skills (preferred)
• Familiarity with peacebuilding, conflict, human rights, and/or global affairs (preferred)

How to apply

Applications:

To apply, please submit a CV and cover letter detailing qualifications and experience as soon as possible through our careers portal. Applications will be reviewed on a rolling basis. Interested candidates are advised to apply early.

All applicants are required to include in their CVs any links related to their previous projects/websites they have worked on in order to be considered.