Deputy Program Director

  • Anywhere
Organization: EnCompass
Closing date: 25 May 2023

Position Description

EnCompass LLC is seeking a Deputy Program Director to support an upcoming 5-year United States Agency for International Development (USAID) Long-term Exceptional technical Assistance Project (LEAP Global), funded by USAID’s Bureau for Global Health. The purpose of LEAP Global is to support the development of “state of the art”, effectively managed and self-reliant national infectious disease programs in low- and middle-income USAID supported countries by embedding technical advisors and subject matter experts into national programs.

As part of the team, the Deputy Director has a seamless partnership and complementary managerial relationship with the Program Director and other members of the team. The Deputy will be responsible for providing day-to-day management and oversight of operations related to sourcing, selecting, hiring, placing, and supporting the technical advisors. The Deputy Director will supervise a team of project managers, recruiters, and administrative staff.

The position is based at the EnCompass Rockville, MD headquarters or another location within the US where EnCompass is registered as a business entity.

For the foreseeable future, EnCompass is using a hybrid work model where most positions are remote with voluntary in-person attendance at the office. The exceptions to this model include scenarios such as if the client requires the role to be in-person. For US-based positions: Must be legally authorized to work in the US for any employer without sponsorship.

Position Duties and Responsibilities

Essential functions:


  • Provide day-to-day management and oversight of program operations in coordination with the Program Director and other members of the team.
  • Support workforce planning efforts to ensure that the LEAP operations team is staffed appropriately for current and anticipated buy-ins to the mechanism.
  • Ensure that diversity, equity, inclusion, and accessibility (DEIA) best practices are integrated into all LEAP talent acquisition and management processes.
  • Oversee communications and engagement with LEAP staff and consultants, ensuring that needs are being addressed in a timely fashion and that the operations unit is providing exceptional service to all.
  • In partnership with the Performance Director, oversee implementation of LEAP’s performance management and monitoring systems, ensuring the systematic collection of information, and documenting results achieved, including lessons learned, best practices, and success stories which will be shared with the performance team.
  • Ensure that CLA practices are used to regularly improve the LEAP team’s operations.
  • Assist in the training/orientation of the operations management team on operations, procedures, and tools.
  • Coordinate with the Program Director to ensure consistent and timely communications with USAID and contract personnel.
  • Participate in routine client meetings and communications as part of the program leadership team.
  • Serve as Acting Program Director as needed and assume other project management functions and responsibilities as requested.


  • Engage fully as a member of the EnCompass staff team, including participating in staff meetings and other EnCompass events, and providing administrative support to other team members as needed
  • Other duties as assigned

Position Requirements


Academic Qualifications

  • Bachelor’s degree and 12 years’ experience; or Master’s degree and 10 years’ experience; or PhD and 8 years’ experience in Business Management, International Development, Public Health, Human Resources, Business, Social Sciences, or a related field

Experience and Skills

  • A minimum of six (6) years of experience working on large and complex donor-funded projects. Experience managing staffing contracts preferred
  • Experience leading and motivating diverse teams and demonstrated capacity in building staff skills and ensuring quality control of project deliverables
  • Excellent customer service skills and client-focused management approach
  • Demonstrated experience in using innovative approaches to solve complex problems
  • Ability to manage complex budgets and conduct forecasting projections and needs related to workforce planning efforts
  • Experience drafting and reviewing position descriptions and scopes of work for technical positions
  • Demonstrated capacity in bringing DEIA best practices to talent acquisition and management processes
  • Familiarity with USAID/Washington and country program environments and operating procedures
  • Exceptional written and oral English language skills required; familiarity with USAID brand and style preferences preferred
  • Strong organizational skills and attention to detail.
  • Ability to work in an appreciative, strengths-based environment and to guide others in using an appreciative approach
  • Proficiency in Google Workspace and Microsoft Teams
  • Ability to travel internationally, as necessary

EnCompass LLC is a progressive Equal Opportunity Employer. We promote, celebrate, and support a diverse and inclusive organizational culture and workforce. We are committed to providing all of our employees with an environment free from discrimination and harassment, where all are treated with dignity and respect. We do not tolerate, and explicitly prohibit, discrimination or harassment of any kind, at any time, in all aspects of employment. This includes recruitment, hiring, promotions, disciplinary measures, terminations, compensation, benefits, social and recreational programs, and training. EnCompass also does not tolerate retaliation against individuals who report discrimination or harassment. Our continuing commitment to the principle of Equal Opportunity Employment for all means all employment decisions are based only on the job requirements, the candidate’s qualifications, and the needs of EnCompass as a business—not on race, color, ethnicity, national origin, religion, belief, sex (including pregnancy and related medical conditions), gender identity or expression, sexual orientation, age, disability status, veteran status, genetic information, HIV status, family/marital/parental status, or any other status protected by the laws and regulations in the jurisdictions where we work.

For US based positions: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.

If you require accommodations in line with the Americans with Disabilities Act to complete your application, please call 301-287-8700, provide your contact information and a description of your accessibility issue. We will make a determination on your request for reasonable accommodation on a case-by-case-basis, and we will call you back within approximately 3 business days.

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How to apply

How to Apply

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